How to order

How to place an online order

We now have helpful videos that explain the ordering process from start to finish.

More of these videos will be added across the webshop in the future. If you still have questions after watching them, feel free to contact us through the website or call the store at 613-226-1002 during opening hours.

It’s best to ask for Bastiaan or Daniel — we’re here to help! You can also use the chatbox for quick questions.

Shipping, Local Delivery and Pick up Options

Dutch Groceries Delivery Options

Shipping

For shipping please go to checkout and select shipping.

We ship our products Canada Wide. We offer free shipping on orders over $99. Orders below $99 have a flat fee of $19.99.

Express Shipping is calculated at checkout.

We do not ship frozen items and perishable items (beside cheese).

You won't be able to choose shipping if you have any of these items in your cart.

Local Delivery (Ottawa)

We offer fast local delivery in Ottawa area.

For local delivery go to checkout and select local delivery. The cost for local delivery is automatically calculated.

For orders under $99 it is $14.99 delivery fee. For orders over $99 it is FREE delivery.

We delivery every day from Monday to Saturday. Please order at least 1 day in advance.

All items are available for local delivery.

Pickup Ottawa

We offer pickup for our store in Ottawa.

Please go to checkout and select "Pickup". After check-out you can choose pickup location and date.

All items are available for pickup.

Pick Up Montreal

We offer pickup in Montreal.

Please go to checkout and select "Pickup". After check-out you can choose pickup location and date.

Please note that we only offer pickup Montreal once every 4-6 weeks.

All items are available for pickup.